Confianz Global® is the first company in the world to provide 24/7 support and maintenance for Odoo customers. Not only do we provide 24/7 Odoo support to our existing clients, we also accept new clients already running Odoo who need support.
Our NOC/Development team will monitor your Odoo server and items using smart technologies. These intelligent monitoring tools make sure we don’t wait for something to fail. Monitoring includes server health, hard disc health, and more.
Our Odoo 24/7 support customers can reach out to our NOC teams via a ticketing system, phone or chat to get their problem assessed. They talk to a real human during the process. Based on the criticality of the problem and service level agreements in place, the NOC team will fix the problem on a timely basis.
In case it’s a problem that needs developer assistance, the NOC team will escalate it to an Odoo developer in our US office or Indian office based on the time. Any urgent problems will be fixed with high priority, making sure you can continue using the system with minimal down time.
We understand you need 24/7 Odoo support and maintenance. For customers already using Odoo from another vendor or partner, we are happy to get you onboard this process. We evaluate your existing code base and integrations to make sure the system is something we can support and maintain. In many cases we need to train our NOC team on your specific customizations to make sure they can maintain and support the system.
We always reserve the right to refuse support and maintenance to certain customers if their code is buggy and if best programming practices are not followed. In such cases, Confianz Global® can take it as a project to improve the whole Odoo instance to make it reach a point or certain metrics where Confianz Global® can support the system. Such project rescues will be separately billed and will be a fixed cost project.
Need help with your Odoo ERP Implementation? You have reached the right place. Whether you are a small company with 5 users, a SMB having 25 users, or a large corporation with 400+ users, we have the experience and knowledge to make your project a success.
Do you want Odoo ERP to be customized? Whether it is extending the functionality of a native Odoo module or building a new module from scratch, we have 10+ years of experience in doing this the best possible way. No hacking of Odoo core modules and no poorly written code. We get it done for you the right way every time.
Odoo is a suite of open source business apps that help you grow your business. Over two million people use Odoo to grow their sales and run their operations.
Congratulations, you have selected the best ERP system to run your business. Any ERP implementation is a failure if all your stakeholders are not trained to use the system properly. Let’s work together on the Confianz Global® proven method of Odoo training for your business.
Looking for Odoo migration? Whether migration of Odoo from an old version to the current stable version or migrating from a third-party ERP system to Odoo, we’ve got you covered. We have 10+ years of experience in successful Odoo migrations.
"Confianz is very flexible, technically proficient and extremely responsive."
Nelson Wills, Partner and VP of Sales, Element Designsplay
"We've worked with Confianz for almost a year now, and I can safely say they are absolutely the best in terms of service, professionalism and value."
Brandon Bazemore, CEO, Audianplay
"The people you need if you are already tech savvy and everyone else comes up short."
They asked the right questions. They skipped the bloated song and dance and were there to solve our problems. Polite, professional and a joy to work with. Ask me about our Odoo install!!
Copper Harding, President, Eglomise Designs
"Great company and team."
Confianz has partnered with our company to replace Quickbooks with Odoo as our Enterprise Resource Planning system. We finally now have the enterprise system our company needs to now scale and grow on, and I personally can now sleep at night without fear that our Quickbooks' data file won't go corrupt in the night and leave us unable to conduct our business. Thanks to Anoop, Melissa, and Vinod and all the team behind the scene that take care of us daily!
Steve Hartman, Director of IT & Logistics, Stout Stuff
"I've dealt with a lot of IT vendors. These guys are hands down the best I've dealt with."
Confianz is on top of their game, professional, and fun to work with. Great group of guys and gals.
Kevin Levonas, Owner, Loyal 9 Marketing
"Confianz is a great company to partner with. Their staff is knowledgeable and the ownership cares about their customers."
Confianz is fair in their pricing and have excellent service. We've been working with them for over a year and it's been a pleasure. I look forward to continuing to work with them over the next decade (or two).
Ean Price, Owner, Price Paper & Twine
"They have consistently been an outstanding resource on web development and IT matters."
We have worked with Confianz for over 5 years. Their customer service staff is responsive and their development team is very knowledgeable.
Scott Toal, President, Short Run Pro
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