How it all started
It all began in the spring of 2008, when Confianz Global® was formed as a software services company by Anoop Menon. We started off helping companies set up their web presence while concentrating on open source technologies. Confianz Global® provided services ranging from web development and development tools to telecom rapid action development solutions and worked on projects that demanded this skillset.
This was when the Great Recession hit the US, but towards the end of the year, we did win contracts from the United States and France and these took us from 2 employees to 10 employees.
Being a Reliable Partner
Our passion for open source technologies kept us on track. 2009 gave us wings to work in multiple geographies and explore more technologies. Our contracts matured into long-term, recurring partnerships. Consequently, our headcount increased from 10 to 20 employees in no time.
Our first major milestone was moving into a larger office in Technopark Trivandrum, India’s first and finest IT park. This ensured that we had state-of-the-art facilities to serve a global clientele.
The way forward
In 2010 we landed opportunities in Oceania, including Australia and New Zealand. Technology provided all the tools that we required to solve business problems and we kept exploring advanced tools as they hit the market. We were chosen to build products for a top telecom company, which gave us experience with top corporations.
One of our top team members came forward with a passion to learn and build a team around open source ERP systems and this opened a new vista of opportunities for Confianz Global®. ERP, CRM and Electronic EPABX were added to our suite of tools to offer clients.
Gains with Pains
We began 2011 with some really good ERP projects. More coffee and overnight stays by a team that never gave up could be witnessed. With the end results being successful, the team set off for fun and refreshment.
We had frequent client visits from other countries by this time and created great relationships with them as well. Having now signed contracts for assigned product development teams along with working on multiple other projects, we became a 35 employee company.
The growing process
In 2012 we became members of the Federation of Indian Chambers of Commerce & Industry (FICCI), NASSCOM, and the Indo Australian and German Chambers of Commerce. Our corporate heads had the opportunity to join delegations sent to Australia, Germany, the US and the Middle East that broadened our horizons and threw open the gates of opportunity to work with businesses in these regions.
A multinational presence had been our goal from the start, and this was the year to realize it. We registered our subsidiary company, Confianz Global®, in the United States to mark the beginning of our increased focus on the US market. We felt strongly that the US business community could benefit from the solution suite we provided, which was efficient, cost-effective and value added.
A great year for Confianz Global®
OpenERP development had become our forte and we did some serious work for clients across the globe. We set up a full time sales and support office in North Carolina, United States. We now had a solid client base on OpenERP from over 15 countries who entrusted us with some great projects while we delivered quality solutions connecting industry standard software and hardware. Long term assignments for dedicated team building from Germany, Denmark and Dubai were acquired.
As we grow larger we knew we had to ensure a uniform sense of responsibility and accountability across the organization, so we adopted EOS (Entrepreneurial Operating System) to manage our operations.
As Odoo/Open ERP grew in popularity across the world, we started providing it as SAAS (software as a service) along with Prestashop and Magento for the booming e-commerce community and were more than delighted on the response obtained.
We set up research teams on low energy Bluetooth communications and big data analytics and conducted monthly hackathons on new technologies. SMBs across countries are now running our solutions.
We felt it was time to take a deep introspection and plan for the future. 'Vision 2020' which detailed Confianz Global®'s seven year plan was unveiled.
7 Glorious Years
We welcomed the year with an exciting mission to launch our new logo and website, as a forerunner to our rebranding strategy. Most importantly, we rolled out Odoo v8.0 on a dedicated and shared platform using Amazon EC2 for the increasing community of users.
We aimed to be one of the best software houses in the US by the end of 2015 specializing in Odoo, product development (mobile/web) and dedicated team building. We started off with the mission to be reliable partners to clients and invent solutions that make life easier for them. Whatever we do, we do it with a focus on this ideology.
Recognition & Support
Clutch.co honored us with the award for Top ERP Consultant of 2016, and this was such a great honor. Clutch.co is a data-driven field guide to assist businesses with their buying decisions. They interview clients, collect data, and compare competitors to provide businesses with honest, reliable recommendations.
Also this year we began offering Odoo IT support services to our Odoo clients, making us the first US company to offer 24/7 Odoo support.
We continued to grow in both employees and services offered. This year we began offering FTE (full time equivalent) resources. This is a great option for clients who need a dedicated technician but don't have the ability or resources to hire one directly to their company.
Odoo v11 rolled out at the end of the year and we began working with several clients to upgrade their platform to the latest and greatest version of Odoo. Our founder and CEO, Anoop Menon, was awarded the Charlotte Future 50 Award from SmartCEO magazine.
A decade of Dedication
As we celebrated our 10th year in business we were honored to receive 2 more awards from Clutch.co, 2018 Top ERP Consulting Firm and 2018 Clutch Global Leader. We were also awarded the Indywood Excellence Award on Innovation.
Our Odoo Support services contracts continued to grow as more companies switched and realized the importance of 24/7 backup assistance. We also added support personnel located in our North Carolina office.
Expansion & Growth
We began 2019 on the road, sponsoring 5 Odoo Roadshows in Louisville, Atlanta, New Orleans, Charlotte, and Raleigh. These were great ways to introduce businesses not only to Odoo, but to Confianz Global®.
We moved to a new office in Uptown Charlotte on June.
Once again, Clutch.co awarded us with Top Performing B2B Company, proving our consistent dedication to providing the best for our clients.