Confianz has been more transparent and responsive that the other businesses we worked with on development of our application. They delivered on the goals that we established at the beginning of the project, and we have been consistently impressed with their professionalism and their genuine desire to exceed our expectations on the project. All in all, it has been a much more positive interaction than the other firms we have worked with on this project. The most important things for us are a clear and straightforward line of communication and that we have a partner who consistently delivers on their promises. So far, Confianz has met and exceeded these expectations.
The application that Confianz developed for us has taken a process that on average would take 20-30 minutes and has reduced it to 2-3 minutes. Employees report a 15-20% time savings in their overall workload that is attributable to using the application. Honestly, I’m not sure how we would have managed the order volume we saw this year without the application.