Retail ECommerce ERP

  • Real-time Bi-directional Data flow
  • Automated product information sync
  • Simplified promotions and discounts
  • Know your true costs
  • Reduce order times
  • Improve customer times
  • Simplify pricing and discounts
  • Save time with automation
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Acumatica Retail ECommerce ERP Overview

Acumatica Commerce is a complete, end-to-end system integrated with BigCommerce for managing online orders, inventory, picking-packing-shipping, returns, customer support, and accounting. Connect your storefront with a flexible back-office system that grows with your company, offers unique customer experiences, and provides valuable insights into your business. Acumatica Commerce Edition offers native support for customer specific pricing, products with variants, multiple warehouses, discounts and promotions, shipment tracking, and more.

Special Features of Our Retail Commerce ERP

Advanced Inventory

Provide advanced inventory management capabilities,including lot and serial tracking, multiple warehouses, inventory replenishment, automated packaging, and kit assemblies.

Warehouse Management System (WMS)

Automate picking, packaging, receiving, put-away, transfers, and physical countswith barcode scanning.

Order Management

Centrally manage sales and purchase orders.

Advanced Financials

Manage advanced financial capabilities, including GL consolidation, sub-accounts, and revenue recognition.

Acumatica Native Connectors for BigCommerce and Shopify

Connect your BigCommerce or Shopify storefront –andShopify POS–with a flexible back-office system that grows with your company, offers unique customer experiences, and provides valuable insights into your business.

Product Configurator

Configure, bundle, group, and upload downloadable and virtual products in Acumatica. Online visitors can see all product variations, including size, color, and grouped products.

Acumatica CRM

Manage leads, contacts, opportunities, and accounts and see all customer interactions from the initial quote.

Sales Tax Automation

Know your sales tax obligations by state and region and automatically integrate sales tax to online orders.

Why Should Customers Choose Acumatica Retail & Commerce ERP For Your Business

Disconnected systems require multiple manual entries, lead to error-prone processes, and foster business silos (eg., sales and finance, inventory and website etc.) making it difficult to get an accurate picture of the health of the entire organization.

Retail and eCommerce companies using small business accounting packages or legacy ERP software must either rekey sales information into their back-office systems or use antiquated APIs to enter data.This results in time and cost-prohibitive delays and mistakes in product fulfillment.

Companies are limited in how much they can customize the software to accomodate new features and technologies, restricting both efficiency and growth.

Using disparate eCommerce and ERP platforms or trying to handle all online sales processing throught the eCommerce application alone makes it challenging to offer the services customers demand from an online ordering system.

This results in an inconsistent online/offline experience, adversely affecting the company's unique brand, reputation and profitability.

Acumatic Promise

Why Should You Use Retail & Commerce Cloud ERP?

Future-Proof Platform

The acumatice platform is designed to adapt to new technologies as they emerge, making our Retail-and eCommerce-supported ERP a sound investment in your future.

Differentiated Brand

Recreate your unique offline customer experience online to increase lifetime value.

Secure Platform

Manage all financial transactions using industry best practices, including bank-level security and PCI compliance. Access to platform data is restricted by user-level permissions assigned by the administrator.

Integrated Customer Management and Financials

Manage all customer interactions, support issues, pricing, returns and more with a single back-end application integrated with your web store.

Get the data you need, when you need it

Create real-time queries for visibility across the organization. Use custom dashboards to monitor real-time financial,operational and organizational information at a glance.

Easy to learn tools.

Users of all experience levels, from novice to advanced, can tailor the platform with no-code/low-code and drag-and-drop options. Create automated workflows to facilitate routine processes.

Increase Sales

Convert more Manufacturing estimates to sales. Improved Manufacturing processes result in lower costs and more competitive pricing. Make it easy for customers to self-serve through integrated customer portals with access to order entry,estimating, and product configurator. Sell online with integrated B2B and B2C commerce storefronts. Extend sales with field service for on-site installation and repair. Sell more to existing customers with meaningful sales analysis.

Customer Retention

Improved customer service, on-time deliveries, competitive pricing, and access to self-service information improves customer satisfaction and retention.

ERP that works for different Industries

Apparel, Leather and Jewellery

Variants, or matrix items, are an essential requirement for apparel and fashion products to manage pricing and availability across product families where style, color, and size combinations can be complex to manage. Supporting a buy online and pickup in-store (BOPIS) is also vital.

Sports and Recreation

Matrix items are important for sellers of sporting goods and recreation. Personalization and made-to-order requirements exist to handle logos, customized jerseys, and engraving. Rentals are also typical for short-term leases of outdoor and camping equipment. Discounts and promotions are popular.

Health and Beauty

Health and beauty businesses need close control of products to meet FDA and consumer regulations such as lot and serial tracking. Return customers are a significant portion of revenues, so loyalty programs, event scheduling, and online gift cards are valuable. Embedded CRM tools allow for close customer engagement, which Acumatica ERP provides out-of-the-box.

Electronics and Electrical Components

Matrix items are critical for electronics companies to handle variations in voltage, current, package options, and so on. Serial and lot tracking and warranties are standard as well. Allowing customers to buy online and pickup in-store (BOPIS) and in-store ordering are important for a positive customer experience.

Toys and Games

Features such as serialization and lot tracking help control toy and game inventory. Other requirements typical in the industry include bar code labeling, returns management, promotions, and loyalty programs, because the industry is highly competitive.

Hardware and Home Improvement

Home, hardware, and DIY merchants need customer-specific pricing capabilities to cater to repeat and loyal buyers. Field service to deliver oversized items to customers is a frequent requirement. Serialization of components and lot traceability are also desired features. Merchants require mobile access for on-site project estimates.

Furniture and Decor

Product configuration is a must-have for most furniture merchants. Serialization is critical to trace components through post-sale. Acumatica’s field service features like scheduling, contract management, and mobile access foster deliveries and repairs. Portable scanning helps retailers checkout customers anywhere inside the store.

Medical Devices and Supplies

Those who sell medical devices need tight control over compliance to FDA and ISO regulations plus lot traceability. Acumatica excels at document management and government reporting forms to manage the required compliance filings. Medical supply merchants (such as latex gloves, hazardous materials receptacles, and hand sanitizer) have fewer regulation requirements but need client tracking for purchases and post-sale support.

Agricultural, Farming, and Nursery

These companies have seed-to-sale traceability requirements. Those selling consumable items have FDA compliance needs, too. Particular attention to inventory storage and shelf-life concerns within warehouses is of utmost importance. Merchants need age verification to sell items such as cannabis and other controlled products.

Automotive Parts

Automotive parts suppliers have a need for serialization and matrix items capabilities. Moreover, they require connections to the automotive standards databases such as Aftermarket Catalog Exchange Standard (ACES) and Product Information Exchange Standard (PIES).

Other Industries

Food and beverage retailers face stiff regulatory compliance. Grocery stores require scales to connect to their POS devices. Bookstores need to manage a large volume of SKUs. Jewelry stores must have lot control and matrix item support. Professional services organizations need robust field service features and mobile access.

Commerce ERP designed for different Business Models

Acumatica Retail Commerce diagram Acumatica Products Included In Retail - Commerce Edition

Acumatica Retail Commerce Edition Features and Capabilities

Financial Management

Gain instant access to your mission-critical financial data in one fully integrated central repository. This powerful application puts comprehensive yet flexible reporting and analysis at your fingertips.

Inventory Management

Track inventory, manage multiple warehouses, and provide automated lot/serial numbering.

Sales Orders

Enter quotes, fulfill sales orders, create shipments, track prices, apply discounts, and check available inventory –all from a central dashboard.

Purchase Orders

Link sales orders with purchase orders and allocate received items to orders. Automatically generate purchase orders or create manual links.

Acumatica Retail Commerce Edition Features and Capabilities
Acumatica Retail Commerce Edition Features and Capabilities

Fulfillment Automation

Streamline fulfillment to reduce errors, generate more transactions, and increase productivity. Accurately pick, pack, and ship your orders, track packages automatically, and notify customers of shipment progress.

Acumatica Native Connectors

Connect your BigCommerceor Shopifystorefront –including Shopify POS –with a flexible back-office system that grows with your company, offers unique customer experiences, and provides valuable insights into your business.

Product Configurator

Give your customers more choices of product configurations, groupings, and bundles,as well as downloadable and virtual products.

The Complete Features Of Our E-commerce ERP

Retail-Commerce Evaluation Checklist


What can the product do to make you and your staff in the office and on the job site more productive?

Feature Benefit
Intuitive Built to be easy to learn and use.
True Universal Availability Easily communicate and collaborate with customers, subcontractors, and suppliers by accessing the system from any device, anytime, anywhere to assist associates working on the job site and in the office.
Multilingual Business is world-wide, so you need to be able to work in the language of your choice and print customer-facing documents (such as change orders) in the language of your customer.
Multicurrency Operate in any currency and convert as needed.
Workflow Automate business processes, approvals, and notifications.
Wiki’s Share information and company documents among any combination of teams, departments, and external users.
Single Database Eliminate the need to maintain integrations between applications by establishing a single truth with Acumatica.
Comprehensive Reporting Eliminate guesswork and make faster, better decisions with fewer mistakes.
Document Management Make critical documents available to all key personnel.


What features and functions does the product have that actually perform the daily accounting and business management functions?

Feature Benefit
Multi-Entity Support multi-company, multi-warehouse, and international companies, including financial consolidations, intercompany eliminations, and reconciliations.
Financial Management Support standard accounting functions including general ledger, cash management, tax management, accounts payable, accounts receivable and so much more.
Quote-to-Cash Create quotes, convert to sales order, check inventory availability, perform credit check, manufacturer (if applicable), pick, ship, invoice, and collect payment, all within one easy-to-use application.
Sales Order Management Split orders across multiple warehouses, manage complex pricing/discount policies, verify credit limits, allocate inventory, issue replenishment orders, and accept returns.
Purchase Order Management Automate complex procure-to-pay processes involving multiple products and suppliers. Obtain bids, create requisitions and approvals, convert to purchase orders, receive inventory, and input, match, and pay invoices.
Inventory Management Plan and manage the movement of goods through your distribution network. Manage inventory and control customer and transfer orders. Use multiple locations with lot and serial number tracking and have expired items automatically removed from the available inventory.


Does the product leverage technology for usability, customizability, and maintainability?

Feature Benefit
True Cloud All functionality is accessible through the internet using a standard browser, eliminating the need for any software installation on the user's device. No additional software licensing is required.
Responsive Design View and interact with every page of the application on any device with a minimum of resizing, panning, or scrolling.
User Interface Users enjoy the modern look and feel. Customize screens and dashboards and easily access tasks with minimal clicks and an intuitive workflow.
Customizable and Flexible With Acumatica, you can modify and customize business logic to meet your company's unique requirements.
Customization using industry standard tools Use industry standard tools and programming languages to perform customizations without requiring the use of proprietary languages or compilers.
Full relational database All system data stored in a relational SQL database. Query data for reporting, Bl, financial statements, audits, and more.
Database Export Access and export relational versions of all data for reporting, backup, and transfer.
Upgrade on your schedule Plan upgrades at dates and times that are convenient for you and your company - not your ERP vendor/partner.
Capable of moving to the cloud when you are ready Not everyone wants to operate in the cloud, so the product supports both on-premise and cloud deployments. You can always switch deployment models if and when you are ready.


How does the product maximize features and functions vs. cost for the usable lifetime of the product?

Feature Benefit
Multiple Deployment Options Choose your preferred method of deployment: on premises in your facility, private cloud of your choice, or our public cloud using Amazon Web Services (AWS).
Flexible Licensing Options Choose whether you prefer subscription or perpetual licensing (depreciable capital expense versus an ongoing operating expense).
Low Total Cost of Ownership (TCO) The total cost of ownership is lower than many other ERP systems. Costs you may incur during the foreseeable lifetime of the product (at a minimum 3-5 years), include licensing, support, hardware, upgrade, and hosting costs. Don’t forget the cost of additional products required to run the system: web server, eCommerce platform, database server, collaboration tools, CRM, etc.
Scale as you grow Acumatica grows with your business. It can accommodate heavier volumes, more resources, and more users as your business grows. Add more resources when you need them. You only ever pay for what you use.
Preserve capital for other business initiatives Cloud deployments reduce the amount of internal IT staff required for hardware and software support and maintenance. They also reduce the need for initial cash outlay for hardware and software purchases, which could be a major concern.
Charged by resources used, not by user Acumatica only charges for the resources used, not the user count like many software companies do. Charging by user penalizes growing businesses.


How does the product minimize risk and facilitate security (both network and financial security)?

Feature Benefit
Predictable monthly costs Standardizing on a platform allows you to predict your monthly costs for the system, meaning you aren’t vulnerable to spikes in IT costs.
Deploy quickly Eliminate time delay and risk of unplanned costs by deploying quickly with a cloud solution.
Leverage global technology leaders Utilize the resources of cloud hosting leaders like Amazon and Microsoft for their fast response and uptime.
Knowledge of your industry A software vendor with knowledge of your specific industry reduces your risk.
Customer references Cites customer successes using their software in your industry.
Best-in-class security at no additional cost Support platform, web, and computer security leveraging expertise at hosting providers.
Data in the cloud Data on your servers are vulnerable to attack.
Backup and disaster recovery Be prepared for the worst: cloud deployment lowers costs for backup, failover, and disaster recovery.
Simpler integration with other web apps. Utilize web capabilities to integrate with other web-based business applications.
Vendor handles updates and upgrades Your dedicated vendor partner will eliminate the risk of missing an upgrade.

Acumatica works with the tools you already use so integration is easy

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