{"id":1744,"date":"2021-10-22T05:53:41","date_gmt":"2021-10-22T05:53:41","guid":{"rendered":"https:\/\/www.confianzit.com\/cit-blog\/?p=1744"},"modified":"2023-04-04T15:29:17","modified_gmt":"2023-04-04T15:29:17","slug":"odoo-vs-zoho-crm","status":"publish","type":"post","link":"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/","title":{"rendered":"Odoo vs Zoho CRM"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; module_class=&#8221;blog-left-content&#8221; _builder_version=&#8221;4.19.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">If you were to base your decision on which <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-erp\"><span style=\"font-weight: 400;\">customer relationship manager (CRM) software<\/span><\/a><span style=\"font-weight: 400;\"> to buy solely on reviews, you\u2019d have a tough time choosing between <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-erp\"><span style=\"font-weight: 400;\">Odoo<\/span><\/a><span style=\"font-weight: 400;\"> and Zoho. Both are highly rated and seem to be relatively favorable with their clients.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s good news because it means customers have found both Odoo and Zoho CRM to provide value. The next challenge, however, is deciding which one will provide the most value to your specific business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not to worry. In this article, we\u2019ll break down some of the features of Odoo and Zoho for you to help you determine which one may be better suited for your business.\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#Understanding_what_a_CRM_is_and_How_to_Choose_One_for_Your_Company\" title=\"Understanding what a CRM is and How to Choose One for Your Company\">Understanding what a CRM is and How to Choose One for Your Company<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#About_Zoho_CRM\" title=\"About Zoho CRM\">About Zoho CRM<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#Zoho_CRM_Cost\" title=\"Zoho CRM Cost\u00a0\">Zoho CRM Cost\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#Zoho_CRM_Features\" title=\"Zoho CRM Features\">Zoho CRM Features<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#About_Odoo\" title=\"About Odoo\">About Odoo<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#Odoo_Cost\" title=\"Odoo Cost\">Odoo Cost<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#Odoo_Features\" title=\"Odoo Features\">Odoo Features<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#Should_You_Get_Zoho_CRM_or_Odoo\" title=\"Should You Get Zoho CRM or Odoo?\">Should You Get Zoho CRM or Odoo?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#Talk_to_our_experts_now\" title=\" Talk to our experts now\"> Talk to our experts now<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/#Talk_To_Our_Experts_Now\" title=\"Talk To Our Experts Now\n\t\">Talk To Our Experts Now\n\t<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Understanding_what_a_CRM_is_and_How_to_Choose_One_for_Your_Company\"><\/span><span style=\"font-weight: 400;\">Understanding what a CRM is and How to Choose One for Your Company<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your company has been operating for a while, you might already have a CRM, or at least be familiar with one. But if you\u2019re part of a growing company that has previously relied on spreadsheets to keep track of customers, then a CRM will open up a whole new world of opportunities.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a nutshell, CRM systems empower companies to track and engage with customers. They can also help sales teams nurture prospects and eventually turn them into returning customers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-erp\"><span style=\"font-weight: 400;\">CRM system<\/span><\/a><span style=\"font-weight: 400;\"> is more than a customer tracking tool. It can be used to automate tasks in sales management, boost overall productivity, streamline vendor relationship management, automate sales forecasting, and much more.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because of all these benefits, CRMs help any department that deals with customers in some capacity.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although they have some similar functionalities, a CRM is not the same as <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-erp\"><span style=\"font-weight: 400;\">enterprise resource planning (ERP) software<\/span><\/a><span style=\"font-weight: 400;\">. ERP is often used by companies to manage business and financial operations and processes. In contrast, a CRM is all about customers and their relationship with your organization.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Wait, you might be thinking. Do I need multiple software just to keep things running?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Well, yes and no. It&#8217;s yes because you may end up using two companies for CRM and ERP. However, most systems integrate with each other.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"About_Zoho_CRM\"><\/span><span style=\"font-weight: 400;\">About Zoho CRM<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Zoho has two cloud CRM options for small and larger companies-Zoho CRM and Bigin.<\/span><\/p>\n<p><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/\"><span style=\"font-weight: 400;\">Zoho CRM<\/span><\/a><span style=\"font-weight: 400;\"> is specifically designed for larger companies.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bigin is the name of Zoho\u2019s CRM for small businesses. It\u2019s designed for businesses as small as one-person teams looking for an upgrade to a mountain of spreadsheets. Even better? Bigin is free to start.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Zoho_CRM_Cost\"><\/span><span style=\"font-weight: 400;\">Zoho CRM Cost\u00a0<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Naturally, cost is a big factor when choosing the right CRM (or any software) for your business. While adding a CRM can certainly help improve revenue and profits, there is still an initial upfront cost that needs to be considered.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For those who are very apprehensive about buying something before they try, there\u2019s good news from Zoho. You can try <\/span><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/\"><span style=\"font-weight: 400;\">Zoho CRM<\/span><\/a><span style=\"font-weight: 400;\"> for free for 15 days. Then, you\u2019ll have to decide whether you want to stick with it or try something else.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Zoho\u2019s upfront pricing ensures that you\u2019re never surprised. You\u2019ll pay anywhere from $14 to $52 per month per user. Naturally, the more expensive plans have more features. But those features aren\u2019t always necessary, especially at first.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The prices are even lower for small businesses and solopreneurships that opt for Bigin instead of Zoho ZRM. Bigin also has a free trial option. Then, prices range from free to $12 per user per month.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Small businesses can spend less by using Bigin at a rate of $7 per user per month or the Zoho Free plan, which offers a limited number of features for up to three users.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Zoho_CRM_Features\"><\/span><span style=\"font-weight: 400;\">Zoho CRM Features<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, what exactly does $52 per user per month get you?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you go with the ultimate package, you\u2019ll enjoy streamlined automation along with options to communicate across channels, access to advanced analytics, features to improve remote work collaboration, and integration with 1,000+ apps and extensions, including other Zoho applications.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can read more about Zoho\u2019s full suite of features on its website.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"About_Odoo\"><\/span><span style=\"font-weight: 400;\">About Odoo<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unlike Zoho CRM, which is specifically designed for customer relationship management, Odoo is ERP software that includes CRM as part of its package. The CRM can easily integrate with <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-erp\"><span style=\"font-weight: 400;\">Odoo ERP<\/span><\/a><span style=\"font-weight: 400;\">, making it a breeze to keep track of business operations from one place.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just like Zoho, Odoo has options for small and larger businesses. The free version of Odoo CRM is called <\/span><a href=\"https:\/\/www.confianzit.com\/cit-blog\/differences-between-odoo-community-vs-odoo-enterprise-vs-tailor-made-erp-software\/\"><span style=\"font-weight: 400;\">Odoo Community<\/span><\/a><span style=\"font-weight: 400;\">. It is completely free but has limited features.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Larger organizations will want <\/span><a href=\"https:\/\/www.confianzit.com\/cit-blog\/differences-between-odoo-community-vs-odoo-enterprise-vs-tailor-made-erp-software\/\"><span style=\"font-weight: 400;\">Odoo Enterprise<\/span><\/a><span style=\"font-weight: 400;\">, which grants access to CRM, ERP, and thousands of other applications that can be mixed and matched.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Odoo_Cost\"><\/span><a href=\"https:\/\/www.confianzit.com\/odoo\/pricing\"><span style=\"font-weight: 400;\">Odoo Cost<\/span><\/a><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we mentioned, Odoo Community is 100 percent free to use forever. That\u2019s an appealing option, especially for small businesses and solopreneurs. It\u2019s only available on desktop with on-premise hosting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, free software is rarely enough for larger organizations. <\/span><a href=\"https:\/\/www.confianzit.com\/cit-blog\/differences-between-odoo-community-vs-odoo-enterprise-vs-tailor-made-erp-software\/\"><span style=\"font-weight: 400;\">Odoo Enterprise<\/span><\/a><span style=\"font-weight: 400;\"> offers paid modules. The good news is that you only pay for what you need. So, you can end up with a fully <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-customization\"><span style=\"font-weight: 400;\">customizable CRM<\/span><\/a><span style=\"font-weight: 400;\"> without anything you know you\u2019ll never use. Plus, you can access Odoo Enterprise from a desktop, browser, or mobile device.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Odoo_Features\"><\/span><span style=\"font-weight: 400;\">Odoo Features<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019d need a book to go through all of <\/span><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-16-features\/\"><span style=\"font-weight: 400;\">Odoo\u2019s features<\/span><\/a><span style=\"font-weight: 400;\">, especially once you count the literally thousands of modules that you have to choose from. So, we\u2019ll break it down into the most common features. These include project management, sales management, email marketing, productivity tools, and CRM. Of course, all of Odoo\u2019s modules and software can integrate with other systems.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Should_You_Get_Zoho_CRM_or_Odoo\"><\/span><span style=\"font-weight: 400;\">Should You Get Zoho CRM or Odoo?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Honestly, both Zoho CRM and Odoo offer many similar features that can be useful no matter where you are in your business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As an <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-implementation\"><span style=\"font-weight: 400;\">Odoo partner<\/span><\/a><span style=\"font-weight: 400;\">, the Confianz team is inclined to side with Odoo for most businesses. It\u2019s not just that we are qualified to help with implementation; we truly believe in Odoo\u2019s software and integration capabilities for all types of businesses. Plus, since it\u2019s open-source, Odoo is constantly being updated with new solutions to tackle the most relevant business challenges.<\/span><\/p>\n<p><a href=\"https:\/\/www.confianzit.com\/hire-odoo-developer\"><b>Hire dedicated Odoo app developers from USA<\/b><\/a><b> and India at affordable cost really fast and securely from <\/b><a href=\"https:\/\/www.confianzit.com\/\"><b>Confianz Global\u00ae<\/b><\/a><b>.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Still unsure which CRM is right for you? We can help! Give us a call! We&#8217;ll help you figure out if Odoo is best for you or if you should look at a different option. And if you decide to go with Odoo, we can help with every part of <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-customization\"><span style=\"font-weight: 400;\">odoo customization<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-implementation\"><span style=\"font-weight: 400;\">odoo implementation<\/span><\/a><span style=\"font-weight: 400;\">, <\/span><a href=\"https:\/\/www.confianzit.com\/odoo-integration\"><span style=\"font-weight: 400;\">odoo integration<\/span><\/a><span style=\"font-weight: 400;\"> and beyond.\u00a0<\/span><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong><em>Other ERP Comparison:<\/em><\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-microsoft-dynamics\/\">Odoo vs Microsoft Dynamics<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-netsuite-choosing-the-right-erp-for-you\/\">Odoo vs NetSuite<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-enterprise-vs-community\/\">Odoo Community vs Odoo Enterprise<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sap\/\">Odoo vs SAP<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sage\/\">Odoo vs Sage<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-erpnext\/\">Odoo vs ERPNext<\/a><\/li>\n<li><a class=\"rank-math-link\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/\">Odoo vs SugarCRM<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-salesforce\/\">Odoo vs Salesforce<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-xero\/\">Odoo vs Xero<\/a><\/li>\n<\/ul>\n<p><!-- \/divi:list --><\/p>\n<p><!-- divi:paragraph --><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"blog-floating-form\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/p>\n<h1><span class=\"ez-toc-section\" id=\"Talk_to_our_experts_now\"><\/span><!-- [et_pb_line_break_holder] --> Talk to our experts now<!-- [et_pb_line_break_holder] --><span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1888-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/cit-blog\/wp-json\/wp\/v2\/posts\/1744#wpcf7-f1888-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1888\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1888-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"form-block\" style=\"    background: #fff;\">\n\t<h3 style=\"    background: #0C2464;\n    border-bottom: 5px solid #cecece;\n    border-radius: 5px 5px 90px 90px;\n    margin: 0 auto;\n    text-align: center;\n    padding: 20px;\n    color: #fff;    margin-bottom: 15px;\"><span class=\"ez-toc-section\" id=\"Talk_To_Our_Experts_Now\"><\/span><b>Talk To Our Experts Now<\/b>\n\t<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t<div style=\"padding:20px;\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required your-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email your-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-number\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel your-number\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone Number\" value=\"\" type=\"tel\" name=\"your-number\" \/><\/span>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-message\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message\" name=\"message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LfFkQATAAAAAIYlZ_UH9UozO-OLkpAaWPWx6QtM\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfFkQATAAAAAIYlZ_UH9UozO-OLkpAaWPWx6QtM\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"reCaptcha Response Here\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n\t\t<div class=\"form-buttons\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Get a free quote\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you were to base your decision on which customer relationship manager (CRM) software to buy solely on reviews, you\u2019d have a tough time choosing between Odoo and Zoho. Both are highly rated and seem to be relatively favorable with their clients.\u00a0 That\u2019s good news because it means customers have found both Odoo and Zoho [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":28185,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\r\n<p>If your business relies on having a healthy sales pipeline and continuous customer engagement, then you\u2019re likely in the market for a reliable customer relationship management (CRM) system.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Based on that definition, it seems that every company could use a <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">CRM system<\/a>. While that may be true, it\u2019s also true that not every company understands how to find the best CRM system for their specific business needs. Not all CRM systems are created equal, and it\u2019s critical to take the time to understand the nuances of different software systems that are available to you.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2>Understanding what CRM is and How to Choose One for Your Company<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>CRM systems help companies of all sizes keep track of their existing customers and build relationships with potential customers who will (hopefully) turn into long-term loyal clients. In addition to helping you develop and maintain customer relationships, <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">CRM software<\/a> can improve your sales management, vendor relationships, productivity, forecasting, and more.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>We often think of CRM as a sales tool, but it can also be used by marketing, recruiting, and customer service teams. Essentially, any team that touches any part of the customer experience can benefit from using a CRM system. Companies will save time by automating certain time-consuming tasks. That time can be allocated to people who can solve more complex customer challenges.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>CRM is not the same thing as enterprise resource planning (ERP) software. CRM focuses on all aspects of the customer relationship and lifecycle. In contrast, ERP is useful for managing your business\u2019s operations and financial processes. With some systems, like Odoo, you can integrate your CRM with your ERP to have all the tools you need for different aspects of your business in one spot.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2>Understanding Zoho CRM<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Zoho Office Suite launched in 2005 as a web-based word processor. It was developed by the Zoho Corporation, which has been around since 1996.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Zoho CRM currently services around 250,000 businesses in 180 countries. It has features to help businesses with every step of the customer lifecycle and manage internal employees, including remote workers.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Zoho CRM is just one of many software types offered by Zoho and can be integrated into its other products. For example, they have products for accounting, website management and development, sprint planning for agile teams, temporary and long-term staffing, IT, business intelligence, and more.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>What types of companies use Zoho CRM?<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Like other software companies, Zoho CRM can be customized depending on the size of your business. Bigin is Zoho\u2019s option for small companies, while Zoho CRM is the option for larger companies.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>The specific industries Zoho CRM serves include life sciences, financial services, real estate, retail, insurance, business services, and non-profit organizations.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>How much does Zoho CRM cost?<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>You can try Zoho CRM for free with a flexible free trial. After that, Zoho CRM offers upfront pricing starting at $14 per user per month and going up to $52 per user per month. The most expensive option is Zoho CRM Plus, which is $57 per user per month and includes a few additional features.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Small businesses can spend less by using Bigin at a rate of $7 per user per month or the Zoho Free plan, which offers a limited number of features for up to three users.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>What are Zoho CRM\u2019s features?<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Zoho CRM has many features that are designed to help you manage every aspect of your customer relationships. Some key features include:<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>SalesForce automation<\/li><li>Omnichannel options (email, live chat, web conferencing, etc.)<\/li><li>Analytics<\/li><li>Sales enablement<\/li><li>Predictive sales<\/li><li>Marketing automation<\/li><li>Remote work collaboration\u00a0<\/li><li>Integration with other Zoho apps plus over 1,000 additional apps and extensions<\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>How do I access Zoho CRM?<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Zoho is cloud-based software that you can access from your desktop or mobile app. You can also use Zoho to create mobile apps that integrate with Zoho CRM for a fully customized, branded experience that helps you and your customers stay connected.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2><strong>How is Zoho CRM hosted?\u00a0<\/strong><\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Zoho is hosted on cloud servers that can be accessed using a web application or mobile application.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2>Understanding Odoo<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">Odoo is open-source ERP software<\/a> that includes CRM. You can integrate Odoo CRM with Odoo ERP to keep all your business processes and operations in one location.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>There are two options for Odoo. Odoo Community is a free version of the software that has limited features but does still include CRM. <a href=\"https:\/\/www.confianzit.com\/odoo-apps\" class=\"rank-math-link\">Odoo Enterprise has paid modules<\/a> and access to thousands of applications that you can mix and match to create the ideal software for your company.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>What types of companies use Odoo?<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>In general, Odoo is used by larger companies that need a variety of integrations. However, smaller companies and even solopreneurs can benefit from Odoo Community.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>The wide variety of modules and apps available means that virtually any industry can use Odoo.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong><a href=\"https:\/\/www.confianzit.com\/odoo\/pricing\" class=\"rank-math-link\">How much does Odoo cost?<\/a><\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Odoo Community is free forever with on-premise hosting. Odoo Enterprise is more flexible and has more features; however, you only pay for the modules and components you need. These are priced individually.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>What are Odoo\u2019s features?<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>There are 30 core modules, plus thousands of others, that can be added to your system. The most popular features include:\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li>CRM<\/li><li>Project management<\/li><li>Sales management<\/li><li>Email marketing<\/li><li>Productivity tools<\/li><li>Integration with other applications and systems<\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>How do I access Odoo?<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>You can access Odoo Community on your desktop. Odoo Enterprise is also available on your browser or mobile device.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>How is Odoo hosted?<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Odoo Community only has an on-premise hosting option. Odoo Enterprise can be hosted on-premise or in the cloud. You can also use the Odoo.sh cloud platform for additional customization features and access to third-party options.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:heading -->\r\n<h2>Bottom Line<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Both Zoho CRM and Odoo offer CRM that integrates with other software systems to create a fully managed software solution for your business. As <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">open-source software, Odoo<\/a> is continually updated with new features that you can access instantly, making it an ideal choice for companies that want to stay flexible and ahead of their competitors.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you\u2019re undecided about <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">the best CRM solution for your company<\/a>, we can help! <a href=\"https:\/\/www.confianzit.com\" class=\"rank-math-link\">Confianz<\/a> is an official Odoo partner, which means we\u2019re qualified to help you with every step of the design and implementation process if you decide to go with Odoo.\u00a0<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong>Looking for\u00a0<em><a href=\"https:\/\/www.confianzit.com\/openerp-customization\" class=\"rank-math-link\">Odoo Customization<\/a><\/em> or Implementation?<\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><a href=\"https:\/\/www.confianzit.com\/contact-us\"><a href=\"https:\/\/www.confianzit.com\/contact-us\" class=\"rank-math-link\">Contact us<\/a><\/a> today to get started.<\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><strong><em>Other ERP Comparison:<\/em><\/strong><\/p>\r\n<!-- \/wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-microsoft-dynamics\/\">Odoo vs. Microsoft Dynamics<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-netsuite-choosing-the-right-erp-for-you\/\">Odoo vs. NetSuite<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-enterprise-vs-community\/\">Odoo Community vs. Odoo Enterprise<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sap\/\">Odoo vs. SAP<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sage\/\">Odoo vs. Sage<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-erpnext\/\">Odoo vs. ERPNext<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/\" class=\"rank-math-link\">Odoo vs SugarCRM<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-salesforce\/\">Odoo vs. Salesforce<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-xero\/\">Odoo vs. Xero<\/a><\/li><\/ul>\r\n<!-- \/wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p><\/p>\r\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"categories":[143],"tags":[220,222,61,219,221],"_links":{"self":[{"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/posts\/1744"}],"collection":[{"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/comments?post=1744"}],"version-history":[{"count":16,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/posts\/1744\/revisions"}],"predecessor-version":[{"id":28188,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/posts\/1744\/revisions\/28188"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/media\/28185"}],"wp:attachment":[{"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/media?parent=1744"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/categories?post=1744"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/tags?post=1744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}