{"id":1741,"date":"2021-10-22T05:18:52","date_gmt":"2021-10-22T05:18:52","guid":{"rendered":"https:\/\/www.confianzit.com\/cit-blog\/?p=1741"},"modified":"2022-10-31T17:53:24","modified_gmt":"2022-10-31T17:53:24","slug":"odoo-vs-sugarcrm","status":"publish","type":"post","link":"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/","title":{"rendered":"Odoo vs SugarCRM"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; module_class=&#8221;blog-left-content&#8221; _builder_version=&#8221;4.9.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;]<p><!-- divi:paragraph -->Businesses of all sizes and from various industries rely on <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">customer relationship management (CRM) software<\/a> to manage relationships with existing and prospective customers.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->By keeping all customer relationships in one place, CRM systems allow companies to streamline their sales processes while staying connected to their customers and keeping track of potential new customers.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:heading --><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/#What_is_CRM\" title=\"What is CRM?\">What is CRM?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/#Choosing_a_CRM_System\" title=\"Choosing a CRM System\">Choosing a CRM System<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/#Understanding_SugarCRM\" title=\"Understanding SugarCRM\u00a0\">Understanding SugarCRM\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/#Understanding_Odoo\" title=\"Understanding Odoo\">Understanding Odoo<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/#Should_You_Choose_Odoo_or_SugarCRM\" title=\"Should You Choose Odoo or SugarCRM?\">Should You Choose Odoo or SugarCRM?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/#Talk_to_our_experts_now\" title=\"    Talk to our experts now  \">    Talk to our experts now  <\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/#Talk_To_Our_Experts_Now\" title=\"Talk To Our Experts Now\n\t\">Talk To Our Experts Now\n\t<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_is_CRM\"><\/span>What is CRM?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><!-- \/divi:heading --><\/p>\n<p><!-- divi:paragraph -->In general, CRM is a complete system that manages several processes, including prospect contact management, sales management, sales agent productivity, follow-up, forecasting, vendor relationship management, and more.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->While CRM systems are most often valued by sales teams, they can be helpful for other areas of the company as well. For example, marketing, digital commerce, recruiting, and customer service teams can all benefit from the tools a CRM system provides so they can perform their jobs in ways that deliver the best results to their customers.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->The main benefit of using a CRM system is to have one dashboard that offers a full view of your company. In addition, having every team use the same CRM ensures continuity across departments. At the same time, using a CRM system can reduce administrative costs, and you can allocate those dollars to other aspects of your business.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->Note that CRM is not the same as <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">enterprise resource planning (ERP) software<\/a>. CRM is dedicated to customer relationship management across multiple departments, while ERP is more focused on streamlining a business\u2019s financial and operational processes.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:heading --><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Choosing_a_CRM_System\"><\/span>Choosing a CRM System<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><!-- \/divi:heading --><\/p>\n<p><!-- divi:paragraph -->To stay ahead of your competitors, you need to have a powerful tool that will give you quick access to all the information you need to make essential business decisions.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->That\u2019s why it\u2019s critical to do your homework before choosing a CRM. The right CRM system will boost your entire team\u2019s productivity and positively impact daily operations. But, more importantly, it will allow you to focus entirely on your customers\u2019 needs so you can continue providing them with an exceptional experience that keeps them coming back.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:heading --><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Understanding_SugarCRM\"><\/span>Understanding SugarCRM\u00a0<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><!-- \/divi:heading --><\/p>\n<p><!-- divi:paragraph -->SugarCRM started as free, open-source software in 2004. However, in 2014, the company moved away from an open-source model and is now available commercially. Currently, the company has over 1.5 million users in 120 countries.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong>What types of companies use SugarCRM?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->Companies of all sizes can use SugarCRM, thanks to their flexible options. They have solutions for fast-growing small businesses as well as larger enterprises.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->Most businesses will fit into one of the categories of companies SugarCRM lists as their specialties. These include manufacturing, consulting\/business services, <a href=\"https:\/\/www.confianzit.com\" class=\"rank-math-link\">software development<\/a>, technology, insurance, financial services, private equity, public sector, commercial banking, capital markets, wealth management, telecom, staffing and recruiting, and credit unions.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong>How much does SugarCRM cost?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->There is not a free option now that SugarCRM has gotten rid of its open-source model. However, they have different tiers for different business structures.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->Small businesses can get started for as low as $52 per month for three users. Prices go up to $1,000 per month for larger companies that need additional features and unlimited user access.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong>What are SugarCRM\u2019s features?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->SugarCRM is customizable, and some features will vary depending on a business\u2019s industry. Here are some features that are standard across the board:\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:list --><\/p>\n<ul>\n<li>Customer management<\/li>\n<li>Relationship management<\/li>\n<li>Relationship analytics<\/li>\n<li>Marketing automation<\/li>\n<li>AI-powered predictive analytics<\/li>\n<li>Sales forecasting\u00a0<\/li>\n<\/ul>\n<p><!-- \/divi:list --><\/p>\n<p><!-- divi:paragraph --><strong>How do I access SugarCRM?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->You can use SugarCRM from your desktop or mobile device. In addition, you can choose from cloud or on-premise solutions.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong>How is SugarCRM hosted?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->SugarCloud is engineered inside Amazon Web Services (AWS), and deployment can be completed in a matter of days. SugarCRM Enterprise is on-premise. It\u2019s built using industry-standard technologies that include PHP, JavaScript, REST, and HTML5.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:heading --><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Understanding_Odoo\"><\/span>Understanding Odoo<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><!-- \/divi:heading --><\/p>\n<p><!-- divi:paragraph -->As an ERP software, Odoo has a CRM option available, making it simple to integrate all of your business operations and processes into a single platform.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->Odoo was released in 2005 (shortly after SugarCRM) as OpenERP. It launched as open-source software and remains that way today. You can get Odoo in two different versions depending on your needs.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->Odoo Community is entirely free and is the core of what Odoo Enterprise is built on. Companies can start with Odoo Community to get a feel for the software and determine if it fits their needs before upgrading to Odoo Enterprise. Or, they can choose to stay with Odoo Community and never pay for their open-source software.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong>What types of companies use Odoo?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->With an impressive 7 million users, Odoo is one of the most ubiquitous software companies out there. It can be used by companies of all sizes and in all industries.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->They have apps designed to help businesses in manufacturing, business services, technology, software, public sector, education, e-commerce, and more.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong><a href=\"https:\/\/www.confianzit.com\/odoo\/pricing\" class=\"rank-math-link\">How much does Odoo cost?<\/a><\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->Odoo Community is completely free but has fewer features than Odoo Enterprise, which has varied costs depending on the modules you use. However, each core feature has a separate fee, so you only pay for what you need.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong>What are Odoo\u2019s features?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->Because it is open-source software, Odoo benefits from having developers add new modules all the time. Therefore, it would be impossible to list every single feature available. Some of the more popular features include:<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:list --><\/p>\n<ul>\n<li>CRM<\/li>\n<li>Project management<\/li>\n<li>Point of sale (PoS)<\/li>\n<li>Accounting<\/li>\n<li>Sales management<\/li>\n<li>Inventory and warehouse management<\/li>\n<\/ul>\n<p><!-- \/divi:list --><\/p>\n<p><!-- divi:paragraph --><strong>How do I access Odoo?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->Both Odoo Community and Odoo Enterprise are available on desktop and the web. In addition, Odoo Enterprise is also available on Apple and Android mobile devices using apps.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong>How is Odoo hosted?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->You can choose from on-premise hosting, cloud hosting, or\u00a0 Odoo.sh. Cloud hosting is somewhat limited because you can only access standard modules. Odoo.sh gives you options to access <a href=\"https:\/\/www.confianzit.com\/odoo-apps\" class=\"rank-math-link\">third-party modules<\/a>.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:heading --><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Should_You_Choose_Odoo_or_SugarCRM\"><\/span>Should You Choose Odoo or SugarCRM?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><!-- \/divi:heading --><\/p>\n<p><!-- divi:paragraph -->If you only want a CRM solution, then you may be better off with SugarCRM, which only has features for managing customer relationships. However, if you want a full-service solution that will give you access to <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">CRM and ERP software<\/a> in one convenient location, you may want to choose Odoo.\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph -->If you\u2019re still undecided or want to learn more about <a href=\"https:\/\/www.confianzit.com\/odoo-implementation\" class=\"rank-math-link\">implementing Odoo<\/a> into your business, let\u2019s talk! Confianz is an <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">Odoo certified partner<\/a>. We can help you decide if Odoo is right for your business, then work on a plan for <a href=\"https:\/\/www.confianzit.com\/openerp-customization\" class=\"rank-math-link\">customizing<\/a> it and implementing it into your organization with minimal disruption and downtime.<\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong>Do you want to <a href=\"https:\/\/www.confianzit.com\/odoo-implementation\" class=\"rank-math-link\">implement Odoo<\/a> in your company as per your requirements?<\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><a href=\"https:\/\/www.confianzit.com\/contact-us\" class=\"rank-math-link\">Contact us<\/a><a href=\"https:\/\/www.confianzit.com\/contact-us\"> today to get started.<\/a><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:paragraph --><strong><em>Other ERP Comparison:<\/em><\/strong><\/p>\n<p><!-- \/divi:paragraph --><\/p>\n<p><!-- divi:list --><\/p>\n<ul>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-microsoft-dynamics\/\">Odoo vs Microsoft Dynamics<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-netsuite-choosing-the-right-erp-for-you\/\">Odoo vs NetSuite<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-enterprise-vs-community\/\">Odoo Community vs Odoo Enterprise<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sap\/\">Odoo vs SAP<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sage\/\">Odoo vs Sage<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-erpnext\/\">Odoo vs ERPNext<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/\" class=\"rank-math-link\">Odoo vs Zoho CRM<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-salesforce\/\">Odoo vs Salesforce<\/a><\/li>\n<li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-xero\/\">Odoo vs Xero<\/a><\/li>\n<\/ul>\n<p><!-- \/divi:list --><\/p>\n<p><!-- divi:paragraph -->\u00a0<\/p>\n<p><!-- \/divi:paragraph --><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_code _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221;]<div class=\"blog-floating-form\"><!-- [et_pb_line_break_holder] -->  <h1><span class=\"ez-toc-section\" id=\"Talk_to_our_experts_now\"><\/span><!-- [et_pb_line_break_holder] -->    Talk to our experts now<!-- [et_pb_line_break_holder] -->  <span class=\"ez-toc-section-end\"><\/span><\/h1><!-- [et_pb_line_break_holder] -->  \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1888-o1\" lang=\"en-US\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/cit-blog\/wp-json\/wp\/v2\/posts\/1741#wpcf7-f1888-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1888\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.8.6\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1888-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/div>\n<div class=\"form-block\" style=\"    background: #fff;\">\n\t<h3 style=\"    background: #0C2464;\n    border-bottom: 5px solid #cecece;\n    border-radius: 5px 5px 90px 90px;\n    margin: 0 auto;\n    text-align: center;\n    padding: 20px;\n    color: #fff;    margin-bottom: 15px;\"><span class=\"ez-toc-section\" id=\"Talk_To_Our_Experts_Now\"><\/span><b>Talk To Our Experts Now<\/b>\n\t<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\t<div style=\"padding:20px;\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required your-name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email your-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-number\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel your-number\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone Number\" value=\"\" type=\"tel\" name=\"your-number\" \/><\/span>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"message\"><textarea cols=\"40\" rows=\"10\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-message\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message\" name=\"message\"><\/textarea><\/span>\n\t\t<\/p>\n\t<span class=\"wpcf7-form-control-wrap recaptcha\" data-name=\"recaptcha\"><span data-sitekey=\"6LfFkQATAAAAAIYlZ_UH9UozO-OLkpAaWPWx6QtM\" class=\"wpcf7-form-control wpcf7-recaptcha g-recaptcha\"><\/span>\r\n<noscript>\r\n\t<div class=\"grecaptcha-noscript\">\r\n\t\t<iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/recaptcha\/api\/fallback?k=6LfFkQATAAAAAIYlZ_UH9UozO-OLkpAaWPWx6QtM\" frameborder=\"0\" scrolling=\"no\" width=\"310\" height=\"430\">\r\n\t\t<\/iframe>\r\n\t\t<textarea name=\"g-recaptcha-response\" rows=\"3\" cols=\"40\" placeholder=\"reCaptcha Response Here\">\r\n\t\t<\/textarea>\r\n\t<\/div>\r\n<\/noscript>\r\n<\/span>\n\t\t<div class=\"form-buttons\">\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Get a free quote\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<!-- [et_pb_line_break_holder] --><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Businesses of all sizes and from various industries rely on customer relationship management (CRM) software to manage relationships with existing and prospective customers.\u00a0 By keeping all customer relationships in one place, CRM systems allow companies to streamline their sales processes while staying connected to their customers and keeping track of potential new customers.\u00a0 What is [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":1833,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p>Businesses of all sizes and from various industries rely on <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">customer relationship management (CRM) software<\/a> to manage relationships with existing and prospective customers.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>By keeping all customer relationships in one place, CRM systems allow companies to streamline their sales processes while staying connected to their customers and keeping track of potential new customers.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2>What is CRM?<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>In general, CRM is a complete system that manages several processes, including prospect contact management, sales management, sales agent productivity, follow-up, forecasting, vendor relationship management, and more.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>While CRM systems are most often valued by sales teams, they can be helpful for other areas of the company as well. For example, marketing, digital commerce, recruiting, and customer service teams can all benefit from the tools a CRM system provides so they can perform their jobs in ways that deliver the best results to their customers.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The main benefit of using a CRM system is to have one dashboard that offers a full view of your company. In addition, having every team use the same CRM ensures continuity across departments. At the same time, using a CRM system can reduce administrative costs, and you can allocate those dollars to other aspects of your business.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Note that CRM is not the same as <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">enterprise resource planning (ERP) software<\/a>. CRM is dedicated to customer relationship management across multiple departments, while ERP is more focused on streamlining a business\u2019s financial and operational processes.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2>Choosing a CRM System<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>To stay ahead of your competitors, you need to have a powerful tool that will give you quick access to all the information you need to make essential business decisions.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>That\u2019s why it\u2019s critical to do your homework before choosing a CRM. The right CRM system will boost your entire team\u2019s productivity and positively impact daily operations. But, more importantly, it will allow you to focus entirely on your customers\u2019 needs so you can continue providing them with an exceptional experience that keeps them coming back.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2>Understanding SugarCRM&nbsp;<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>SugarCRM started as free, open-source software in 2004. However, in 2014, the company moved away from an open-source model and is now available commercially. Currently, the company has over 1.5 million users in 120 countries.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>What types of companies use SugarCRM?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Companies of all sizes can use SugarCRM, thanks to their flexible options. They have solutions for fast-growing small businesses as well as larger enterprises.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Most businesses will fit into one of the categories of companies SugarCRM lists as their specialties. These include manufacturing, consulting\/business services, <a href=\"https:\/\/www.confianzit.com\" class=\"rank-math-link\">software development<\/a>, technology, insurance, financial services, private equity, public sector, commercial banking, capital markets, wealth management, telecom, staffing and recruiting, and credit unions.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How much does SugarCRM cost?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There is not a free option now that SugarCRM has gotten rid of its open-source model. However, they have different tiers for different business structures.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Small businesses can get started for as low as $52 per month for three users. Prices go up to $1,000 per month for larger companies that need additional features and unlimited user access.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>What are SugarCRM\u2019s features?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>SugarCRM is customizable, and some features will vary depending on a business\u2019s industry. Here are some features that are standard across the board:&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Customer management<\/li><li>Relationship management<\/li><li>Relationship analytics<\/li><li>Marketing automation<\/li><li>AI-powered predictive analytics<\/li><li>Sales forecasting&nbsp;<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><strong>How do I access SugarCRM?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You can use SugarCRM from your desktop or mobile device. In addition, you can choose from cloud or on-premise solutions.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How is SugarCRM hosted?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>SugarCloud is engineered inside Amazon Web Services (AWS), and deployment can be completed in a matter of days. SugarCRM Enterprise is on-premise. It\u2019s built using industry-standard technologies that include PHP, JavaScript, REST, and HTML5.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2>Understanding Odoo<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>As an ERP software, Odoo has a CRM option available, making it simple to integrate all of your business operations and processes into a single platform.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Odoo was released in 2005 (shortly after SugarCRM) as OpenERP. It launched as open-source software and remains that way today. You can get Odoo in two different versions depending on your needs.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Odoo Community is entirely free and is the core of what Odoo Enterprise is built on. Companies can start with Odoo Community to get a feel for the software and determine if it fits their needs before upgrading to Odoo Enterprise. Or, they can choose to stay with Odoo Community and never pay for their open-source software.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>What types of companies use Odoo?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>With an impressive 7 million users, Odoo is one of the most ubiquitous software companies out there. It can be used by companies of all sizes and in all industries.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>They have apps designed to help businesses in manufacturing, business services, technology, software, public sector, education, e-commerce, and more.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><a href=\"https:\/\/www.confianzit.com\/odoo\/pricing\" class=\"rank-math-link\">How much does Odoo cost?<\/a><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Odoo Community is completely free but has fewer features than Odoo Enterprise, which has varied costs depending on the modules you use. However, each core feature has a separate fee, so you only pay for what you need.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>What are Odoo\u2019s features?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Because it is open-source software, Odoo benefits from having developers add new modules all the time. Therefore, it would be impossible to list every single feature available. Some of the more popular features include:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>CRM<\/li><li>Project management<\/li><li>Point of sale (PoS)<\/li><li>Accounting<\/li><li>Sales management<\/li><li>Inventory and warehouse management<\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><strong>How do I access Odoo?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Both Odoo Community and Odoo Enterprise are available on desktop and the web. In addition, Odoo Enterprise is also available on Apple and Android mobile devices using apps.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>How is Odoo hosted?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You can choose from on-premise hosting, cloud hosting, or&nbsp; Odoo.sh. Cloud hosting is somewhat limited because you can only access standard modules. Odoo.sh gives you options to access <a href=\"https:\/\/www.confianzit.com\/odoo-apps\" class=\"rank-math-link\">third-party modules<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2>Should You Choose Odoo or SugarCRM?<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you only want a CRM solution, then you may be better off with SugarCRM, which only has features for managing customer relationships. However, if you want a full-service solution that will give you access to <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">CRM and ERP software<\/a> in one convenient location, you may want to choose Odoo.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019re still undecided or want to learn more about <a href=\"https:\/\/www.confianzit.com\/odoo-implementation\" class=\"rank-math-link\">implementing Odoo<\/a> into your business, let\u2019s talk! Confianz is an <a href=\"https:\/\/www.confianzit.com\/odoo-erp\" class=\"rank-math-link\">Odoo certified partner<\/a>. We can help you decide if Odoo is right for your business, then work on a plan for <a href=\"https:\/\/www.confianzit.com\/openerp-customization\" class=\"rank-math-link\">customizing<\/a> it and implementing it into your organization with minimal disruption and downtime.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Do you want to <a href=\"https:\/\/www.confianzit.com\/odoo-implementation\" class=\"rank-math-link\">implement Odoo<\/a> in your company as per your requirements?<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><a href=\"https:\/\/www.confianzit.com\/contact-us\"><a href=\"https:\/\/www.confianzit.com\/contact-us\" class=\"rank-math-link\">Contact us<\/a> today to get started.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>Other ERP Comparison:<\/em><\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-microsoft-dynamics\/\">Odoo vs. Microsoft Dynamics<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-netsuite-choosing-the-right-erp-for-you\/\">Odoo vs. NetSuite<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-enterprise-vs-community\/\">Odoo Community vs. Odoo Enterprise<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sap\/\">Odoo vs. SAP<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sage\/\">Odoo vs. Sage<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-erpnext\/\">Odoo vs. ERPNext<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-sugarcrm\/\"><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-zoho-crm\/\" class=\"rank-math-link\">Odoo vs Zoho CRM<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-salesforce\/\">Odoo vs. Salesforce<\/a><\/li><li><a href=\"https:\/\/www.confianzit.com\/cit-blog\/odoo-vs-xero\/\">Odoo vs. Xero<\/a><\/li><\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"categories":[143],"tags":[210,216,173,218,217],"_links":{"self":[{"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/posts\/1741"}],"collection":[{"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/comments?post=1741"}],"version-history":[{"count":10,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/posts\/1741\/revisions"}],"predecessor-version":[{"id":2126,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/posts\/1741\/revisions\/2126"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/media\/1833"}],"wp:attachment":[{"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/media?parent=1741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/categories?post=1741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.confianzit.com\/cit-blog\/wp-json\/wp\/v2\/tags?post=1741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}