Records information about individuals and organizations and your interactions with them, enabling you to view all of them in a unified manner.
It is meant for social work purposes. It has been designed for non-profit and non-governmental organizations.
CiviCRM can be integrated into popular open source content management systems like Drupal, Joomla etc. In your website.
It can store data in many localized formats and supports most languages; therefore, can be used globally.